LOUNGE WEAR CUT OFF FOR CHRISTMAS DELIVERY IS THE 25th of November at Midnight! Lounge wear orders after this date will NOT be dispatched before Christmas.
All other items - Cut off is the 15th of December.
Turnaround & Delivery Times
Made to Order & CYO Lounge wear - Turnaround is 1-10 working Days (From the 29th of October to Christmas this is increased to 15 working days)
All other orders including, ready made lounge wear, Embroidery items that are none lounge wear & Printed. Turnaround is 1-10 working days which maybe extended for orders placed on or around BLACK FRIDAY due to order volumes. All orders for none lounge wear items will be dispatched before Christmas if ordered before cut off.
ORDERS ARE ONLY UPDATED ONCE THEY HAVE BEEN SHIPPED.
All UK orders are now dispatched 24 or 48 Tracked Via Royal Mail dependent on the option selected at checkout after turnaround.
All international orders are dispatched standard international via Royal mail, please refer to royal mail website for timings dependent on the country. Please note many countries are still experiencing delays due to COVID-19
We will ALWAYS do our best to ensure turnaround is as low as possible, however at busier times of the month including around pay day or sale days we may need to increase turnaround.
At a time where dispatch times might be longer please refer to the option you have selected at checkout and check our updates below for turnaround at the time you placed your order.
You can always refer to your order confirmation this will show what turnaround you have selected at checkout
Our turnaround remains at 10 working days however due to COVID-19 our turnaround could increase to 28 days.
DISPATCH UPDATES -
*** SALE DAY 29th of OCTOBER MAY INCREASE TURNAROUND FOR LOUNGE WEAR ORDERS AROUND THIS DATE DUE TO ORDER VOLUMES**** - NONE LOUNGE WEAR ORDERS ARE NOT AFFECTED. - info above added 29/10 9.38pm
***** ALL Orders including Lounge wear from the 29th of October - December may experience longer than 10 working day turnaround. We will update as soon as we can, this is due to order volumes for Christmas orders, we have 3 new team members joining within the next week to ensure we can reduce turnaround as soon as possible. **** info added 08/11 13.04pm