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  • Millie & Blake Ltd
  • Unit A Enterprise Way Bessingby Industrial Estate, Bridlington, YO16 4SF

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Turnaround

Turnaround & Delivery Times
 
 
Urgent Update 25/05/2020
 
Lounge wear & Embroidery turnaround - Currently remaining at 10-15 working day turnaround
Printed item turnaround - Is now 2-15 working day turnaround. the majority of orders leaving at 2-7 working days. The extension is due to us adding alot of our products back on our website as our suppliers are now open, however they do have an extended turnaround which extends ours. We aim to have these out as quickly as possible. 
Alot of our items we stock in house, (unless we are waiting on a delivery) Eg Pjs, Sets, T-Shirts etc these should remain 2-7 working days. 
 
ORDERS ARE ONLY UPDATED ONCE READY FOR PACKING & SHIPPING. YOU WILL NOT RECEIVE ANY OTHER ORDER UPDATE BEFORE THIS.
 
 
URGENT UPDATE 4/5/2020
 
Orders placed from 4th May will be subject to a 10-20 working day turnaround. We are aiming to get this as close to 10 working days as possible. however with a high influx of sales and strict social distancing measures to ensure the safety of our staff, orders may take longer than standard.

Orders placed before this date are still subject to 10-15 working days, however as detailed below, these may also be subject to our increased turnaround.
 
ORDERS ARE ONLY UPDATED ONCE READY FOR PACKING & SHIPPING. YOU WILL NOT RECEIVE ANY OTHER ORDER UPDATE BEFORE THIS.
 
 
 
 
 
URGENT UPDATE 27/04/2020
 
9th of April for lounge wear is currently being dispatched today, there may be a few orders delayed until tomorrow.
 
Orders placed from the 10th of April should now be dispatched with 15 working days.
 
Please note as detailed on the 19th of March orders placed after this date (19th of March) May be 28 working days. We do not anticipate this however we believe we will be working on around 10-15 working days for the coming weeks.
 
Please note this is for LOUNGE WEAR ONLY (and mixed orders)
Printed only items are dispatched within a week. 
 
URGENT UPDATE 23/04/2020
 
Due to our order increase and now staff sickness we are anticipating a short increase on orders place after the 8th of April. 
As per our original update on the 19th of MARCH. We included the following statement:

Covid-19

Our turnaround remains at 10 working days however due to COVID-19 our turnaround could increase to 28 days.

 
We do not anticipate our orders to increase to such long turnaround as only anticipate a small increase of 1-3 working days while we catch up and train new staff. This will be reduced as quickly as we can.
 
Thank you for your patience during this busy uncertain time.
 
If you are concerned regarding your order and would like an estimated date please add 15 working days as a maximum on your order date. Please remember weekends and bank holidays DO NOT count as working days.
 
Any further updates will be added to here and social media and we will advise what dates we are dispatching. 
 
We are working around the clock to ensure you orders are out to you as quickly as possible. 
 
URGENT UPDATE - 19/04/2020
Due to a huge increase in orders all orders including LOUNGE WEAR may now be extended up to 28 days as per the below information. Right now we are still dispatching at 10 working days but this could change any day as sales increase. We are putting measures in place to increase production. Please bear with us at this busy uncertain time.
Currently affecting orders placed on or after 19/04/2020 - May also include orders before this date however we will update here if any orders are affected. Right now, none are. 
 
 

Information updated 19/03/2020 at 9.30pm

All UK orders are dispatched 1st class Via Royal Mail with tracking/signature or DPD dependent on the option selected at checkout.

Orders under £15 have the option for Royal Mail or DPD orders over £15 have only the option for DPD.

All international orders are dispatched standard international via Royal mail, please refer to royal mail website for timings dependent on the country. 

Delivery Options  - 

EXPRESS - 2-4 Working days before Dispatch.

Standard - Up to 10 Working days before Dispatch.


 

We will ALWAYS do our best to ensure turnaround is as low as possible, however at busier times of the month including around pay day or sale days we may need to increase turnaround. 

 

At a time where dispatch times might be longer please refer to the option you have selected at checkout as this will have current turnaround information.

You can always refer to your order confirmation this will show what turnaround you have selected at checkout.

We will ALWAYS, unless there has been staff holidays/sickness etc have the express order option available.

Once your order is ready to be packed your parcel will show as awaiting packing & shipment, once the postage has been actioned and picked up from royal mail your order will show as shipped, on the shipped email you will receive a tracking number for your order. Please note there is a time delay on this as this is processed automatically via our postage system and website. 

 

 

Covid-19

 

Our turnaround remains at 10 working days however due to COVID-19 our turnaround could increase to 28 days.